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AI Pilot Program: From Idea to PoV in 30 Days

Most pilots end as demos. Ours end as decisions.

In 30 days, on a fixed budget, we validate your idea technically, commercially, and legally with Responsible AI principles built in from day one. You walk away with a working solution ready to test with real users, and an analytics setup to measure whether it hits your business KPIs. From there, you have a clear architecture and roadmap to take it into a full product build.

What Is Our AI Pilot Program

Every AI Pilot runs in two phases. First, Discovery – where we assess your idea technically, legally, and commercially before anything gets built. Then the PoV build – where we deliver a working solution to measure whether it hits your goals in 30 days, compressing months of product risk into a single fixed-budget engagement.

Fixed Budget. Fixed Timeline. Flexible Scope.

The cost and the deadline are set from day one. But the technical approach stays flexible – and that’s the point.

With AI, requirements are rarely fully defined upfront. Clients change direction during Discovery. Better solutions emerge once the team digs in. The FFF model gives you the predictability of a fixed budget and the adaptability of a custom engagement. What gets built by the end of the month actually matches what you need.

Discovery That Goes Deeper Than You'd Expect

Before a line of code is written, we assess:

1. Technical fit – your stack, data infrastructure, and where AI can realistically integrate

2. Legal exposure – regulatory requirements, data ownership, compliance risks

3. Security and compliance – how data moves, where it’s stored, how AI agents behave

4. Business case – your ROI expectations, success criteria, and how results will be measured

5. Use case focus – identifying the single use case most worth validating first

By the time Discovery closes, the team knows exactly what to build, why it makes sense for your business, and how success will be defined.

A Proof of Value - Not a Proof of Concept

A PoC validates technical feasibility. We go further.

At the start of the pilot, we define success criteria with you – the specific business KPIs your solution needs to hit. We then build the working solution and instrument it with analytics that track exactly those metrics: adoption rate, time saved, task completion, or whatever is relevant to your case.

What you receive at the end is a working tool to test with real users and receive data that shows how it performed against the goals we set together.

A Cross-Functional Team, Not One Architect

A typical AI Pilot includes 4-5 people:

1. Project Manager/Product Owner – scope, timeline, communication, roadmap, features prioritisation

2. Solution Lead – technical direction, adapts approach during Discovery

3. AI Developers – PoV development using our AI-powered SDLC practices, who build the working solution within the fixed timeline

5. AI Engineers – design and tune prompts, take foundation models (like Claude, GPT, Gemini) and wire them into applications, whether that’s a chatbot, a document processor, a recommendation engine, or an agentic workflow

6. Domain SMEs – AI-CX Expert, data engineer, legal or security consultant

The team is assembled around your specific case. Specialists are brought in at the stages where their input matters most – so you get the right expertise at the right moment. You’re not billed for hours or headcount, you’re paying for a delivered solution.

A Clear Path Forward After the Pilot

The most common question we hear on pre-sales calls is: what happens next? At the end of every AI Pilot, we deliver an improvement recommendations report and sit down with you to review results together.

From there, you can take up an optional Maintenance and Support Package while you gather more user feedback – or move straight into scoping the next product phase. The architecture for that phase is already defined as part of what we delivered. You’re not starting from scratch.

Our Discovery is much broader than clients expect. We don’t only cover the technical part – we evaluate legal aspects, security, business goals, and ROI. We also validate AI-generated BRDs: does this use case make sense, or should it go in a different direction? What we deliver is something clients can take public, test with their potential user groups, and show to investors with real metrics. That’s what proves product-market fit.

Olga Hrom

Director of Pre-Sales Strategy & Delivery

Is Our AI Pilot Right for You?

Startups

You have an idea and limited runway to prove it.

The AI Pilot validates your core assumption in 30 days – without the cost of a full product build. What you receive is a working solution with real performance data: enough to test with users, refine your pitch, and give investors something concrete to evaluate.

SMBs

You have existing systems, data, and processes that any AI solution needs to fit into.

Our Discovery maps your infrastructure first – so what gets built integrates with what you already have. The emphasis is on platform-agnostic architecture, responsible data handling, and a solution that scales without creating new technical debt.

Enterprise

You have regulatory requirements, organizational complexity, and stakeholders who need evidence before committing.

Discovery at the enterprise level is a full audit – covering compliance, security, existing ecosystem dependencies, and integration feasibility. What you get at the end is a validated use case with data, not a slide deck asking for further budget.

Common Challenges We Address

Not Sure If Your Business Is Ready for AI

You want to move forward but have real doubts – whether your data and existing systems can support an advanced solution, whether your team has the experience to run it, and whether the investment will pay off. Acting without answers to these questions is a risk. But so is waiting while competitors move ahead.

AI Excitement Without a Clear Starting Point

You know artificial intelligence can improve something in your operations. You’ve seen what it can do, maybe even drafted a business requirements document (BRD) with ChatGPT. But when it comes to which use case to validate first, what stack makes sense, or whether your idea is feasible, there’s no clear answer. So nothing gets built.

A Full Build Feels Premature

Your use case is new enough that committing to several months of product build or even MVP – before you’ve validated the core assumption – carries real risk. You need something that gives you evidence first, without the full investment upfront.

Technical Proof Without Business Validation

Your developer built a prototype. It works. But it hasn’t been reviewed for legal exposure, security risks, or data governance. There’s no architecture for scale and no business metric that says whether the idea is worth pursuing further. You can’t make a decision based on that.

How Does the AI Pilot Compare?

Not every engagement model fits every situation. Here’s where the AI Pilot sits and what sets it apart.

What Our Clients Say

Veselin Vukovic

Chief Alliances Officer

Our collaboration with Synapora, a strategic Innovation Partner, has played a crucial role in advancing our shared vision of digital transformation. Synapora's outstanding technical acumen and unwavering commitment to developing customer-centric solutions have consistently impressed us. Their proficiency in AI has been a game-changer, significantly enhancing our Conversational AI offerings. A prime illustration of the synergistic efforts among Infobip and MOC is the BloomsyBox project, which elevates consumer engagement through Generative AI. We eagerly anticipate embarking on more groundbreaking projects with Synapora, continuing our journey of innovation powering intelligent conversations.

Carlos Paniagua

CTO and Co-founder

I am very pleased with the outstanding quality of collaboration, services, and leadership provided by Synapora. Their technical expertise is solid, and their dedication to our success is evident in every project they undertake. Their project teams as well as individual masters that we engage with consistently deliver great solutions to our end customers or good work for our internal product development. They are very proactive with industry trends For any organization seeking a reliable and highly skilled IT partner, I definitely recommend MOCG.

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Mike Carney

VP, Services - Conversational AI

Bringing together Synapora and LivePerson's technical expertise and conversation design capabilities means brands can create exciting new ways for consumers and employees to interact with them through our Conversational Cloud. This opens up a whole new world of sales, marketing, and care journeys that can be exponentially scaled and deeply personalized through the power of Conversational AI.

Bryce North

Synapora's work is competitively priced, but they're also experts in their field. They understood our requirements without me having to explain every little process to get to a result. I can tell Synapora's team what needs to get done and see it happen.

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Tania Drootin

Synapora were a pleasure to work with and came out with a great result. We now have a beautiful website. All items were delivered on time. Communication was easy and they were quick to respond.

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Nazar Grycshuk

We were pleased with the outcome of the discovery and design phases, as well as with the launch of the project. We had good results that helped to identify our next development phases and the direction to move forward with the project. We have a good working relationship and transparent communication with Synapora. Also we’re pleased with their willingness to try something new and to work together in finding the best solution.

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Kalpana Berman

From the development team to the account team, everyone is hard working, talented, and in general a pleasure to work with. The constant communication, professionalism, resilience, and dedication were remarkably evident.

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Alona Harrison

Our partnership has thrived on Synapora's deep understanding of technical intricacies and their ability to implement complex functionalities seamlessly into the websites we worked on. We didn’t expect such a smooth and transparent collaboration. Their expertise in modernizing and optimizing WordPress sites for better user experience and efficiency has greatly complemented our marketing and design efforts.

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Noam Bardin

We had a great experience with Synapora - the speed in which they built up a multidisciplinary team including eng, design, QA, TPM allowed us to quickly roll out our product while hiring an internal team. We could not have done it without Synapora and will continue to collaborate on different projects as they come up.

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Matt Dixon

Director of Business Development

What we liked about Synapora is their product-oriented mindset and synergistic approach towards our collaboration. MOC has been easy to work with and added a beautiful game to our portfolio. Synapora has a strong creative side, which attracted our attention in the first place.

Axelle Basso Bondini

Senior Manager Marketing

Master Of Code worked on a tight turn-around, was extremely helpful and professional in developing all components of the project up to the brand's high standards.

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Andrew Yaroshevsky

Chief Product Officer

Synapora are a pleasure to deal with. They have established top expertise for developing chatbots on our platform. MOC’s team consistently delivers top-notch products for our clients and always beats expectations. All of it results in positive feedback and great experiences for our client’s users. We work with many development teams, and Synapora are second to none in effective communication, problem solving, technical expertise, and overall project management.

Mohammed Al-Awadhi

Co-Founder

Our experience with Synapora has been fantastic so far. Feedback from customers has been great, and our functionality is good. Regarding their quality of work and code, it’s better than anything we’ve seen before. They even gave us UI/UX best practices.

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Niels Herregodts

CEO & Founder

Synapora is a skilled and reliable team. Working with them has been a smooth experience, and their quality consistently meets high standards.

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Ezra Firestone

Founder

One of our businesses went from zero to $2 million dollars a year in annual recurring revenue. That’s only possible because of Synapora development expertise and ability, which allows us to focus on marketing and sales. I attribute the success directly to their effort. Without their product development, we have nothing to sell. So they get most of the credit.

Jeff Porter

Founder / CEO

Synapora developed our iOS and Android apps for us. We gave them the design of the app, and they were involved in the development process. Then, they supported us on the launch of these apps. They also ended up taking over some front-end WordPress development on our main website. I've worked with many different offshore companies and offshore teams, and Synapora is one of the best I've worked with.

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Adam Tsouras

Vice President of Product

We have worked with Synapora on a number of technology projects. They are one of the most talented, passionate and impressive development teams we have ever worked with. Their attention to detail and enthusiasm for success makes working with them an absolute pleasure. We would highly recommend Synapora to anyone looking for development work.

Brett Elder

Director

Synapora is part of a very nimble team of very qualified, relational, and attentive developers. Though this is a true statement generally, they also function as a necessary extension of my team ... and have for years. They have become a fairly seamless extension of our efforts. Together we have accomplished greater things than we even initially envisioned.

Brian Russell

Executive Director

We value our partnership with Synapora, which helps us to continue to meet the high expectations of many millions of end users.

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Grygoriy Dobrovolskyy

Product Manager

We saved 17% of staff time in our call centers with over twenty thousand agents. Synapora means rock solid implementation and unrivaled support!

Matt Meisner

VP, Performance Marketing

The chatbot not only drove $500,000 in revenue within the first few months but also achieved 3X better conversion than the website and an 89% user response rate. Synapora proved to be creative and technical experts in the chatbot space. They met deadlines and communicated seamlessly.

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Christian Fernando

Co-founder / President / CEO

Their deliverables have received praise from end customers with a focus on their support for strategic decision-making. Synapora is focused on continuous improvement. They can draw on their technical expertise and commitment to understanding project specifics to provide helpful advice.

Dan Prosser

Founder

Both projects were executed flawlessly by Synapora’s team. The developers wrote clean code and created solutions that greatly increase efficiency and business capabilities. Along the way, the team was highly communicative and displayed an excellent project management style.